Frequently Asked Questions

Rollbit FAQ – your questions
Find Your Answers Here

This page brings together the most frequently asked questions on registration, login, betting, payments, bonuses, and VIP — all with clear, straightforward answers.


50+ Frequently Asked Questions
8 Browse by Category
24/7 Live Support
English Full Support in Bengali

By Topic

What would you like to know?

Jump straight to your preferred category and find answers fast.


Why Choose Rollbit

Rollbit at a Glance

Read the Rollbit FAQ and discover why millions of users in Bangladesh trust this platform.

100% Licensed & Secure
Rollbit is an internationally licensed betting platform. Every transaction and personal detail is secured with 256-bit SSL encryption, keeping your funds and data completely safe.
Fastest Payment Processing
Supports Mobile Pay, Nagad, Rocket, and all other popular payment methods. Deposits are instant, and withdrawals are completed in as little as 1–3 hours.
24/7 Support in Bengali
Our Bangla-speaking support team is available 24/7, seven days a week. Reach us via live chat or email.
Generous Bonuses & Promo Offers
From new members to seasoned players — everyone gets regular bonuses, cashback, and special offers. VIP members enjoy exclusive perks on top of that.
Hundreds of Live Sports Events
Real-time odds and live betting are available for all major sports events worldwide, including cricket, football, tennis, and badminton.
Seamless Mobile App Experience
Separate apps are available for Android and iOS. Bet from anywhere — check your balance and follow live scores right from your mobile.

Detailed FAQ

All Your Answers in One Place

Browse FAQs organized by topic and find answers to any issue on your own.

Account & Login

Rollbit FAQ— this is one of the most asked questions on the platform. To register, you'll need: a valid email address or mobile number, a strong password, and you must be at least 18 years old. Make sure your details are accurate, as identity verification (KYC) may be required later. Register right now.

on the login page Go there and click the "Forgot Password?" link. A reset link will be sent to your registered email. Click that link to set a new password. If you don't see the email, check your spam folder or contact us at support@rollbit.im.

No. Under Rollbit's policy, each person is allowed only one account. If multiple accounts are detected, all of them will be closed and the funds may be forfeited. Always stick to a single account.

Entering the wrong password multiple times will temporarily lock your account. It usually unlocks automatically after 15–30 minutes. If your account has been suspended, email support@rollbit.im or reach us via live chat.

KYC (Know Your Customer) is an identity verification process. If your withdrawals exceed a certain threshold or any suspicious activity is detected, you may be asked to submit a copy of your national ID or passport. This is done entirely for your security.
Betting & Odds

At Rollbit, you can bet on all major sports worldwide, including cricket, football, tennis, badminton, basketball, hockey, and volleyball Betting You can. Bet live or pre-match on hundreds of tournaments including IPL, BPL, FIFA World Cup, and Champions League. View All Events

Live betting is available for most major international matches. Odds update in real time throughout the game. Match Odds page you can view all currently running live events.

Once a bet is placed, it generally cannot be cancelled. However, if a match is postponed or abandoned, your stake will be refunded. For more details, Terms & Conditions here.

The minimum bet starts at ৳10. The maximum limit depends on the event and market. VIP members can place bets at higher limits. For specific limits, Betting Page here.
Payments & Transactions

Rollbit supports all major payment methods popular in Bangladesh: Mobile Pay, Nagad, Rocket, Upay and bank transfer. Cryptocurrency is also accepted. For more information, Financial Transactions Page here.

Deposits via Mobile Pay, Nagad, and Rocket are nearly instant — funds typically arrive in your account within 1–5 minutes. Bank transfers may take 1–2 business days.

Mobile banking withdrawals are usually processed within 1–3 hours. Bank transfers may take 1–2 business days. Completing your KYC verification can speed up the process.

The minimum deposit is ৳100 and the minimum withdrawal is ৳500. Higher limits apply for VIP members. on the transactions page View details.

Rollbit does not charge any deposit fees. However, your payment provider (such as Mobile Pay or your bank) may apply their own charges. For withdrawals above a certain amount, no additional fees apply.
Bonuses & Promos

New members receive a welcome bonus on their first deposit, plus a free bet offer right after registration. Bonus amounts and terms may change from time to time, so to see the latest offers Bonus Page here.

Each bonus comes with specific wagering requirements — typically 5–10x the bonus amount. Bets must be placed at a minimum qualifying odds. For full terms on the Terms & Conditions page available.

Regular bettors can earn weekly or monthly cashback offers. VIP members receive cashback at higher rates. Cashback is typically credited to your account every Monday.
VIP Program

VIP points are earned with every bet you place. Once you accumulate enough points, you'll advance to the next tier. The higher your VIP tier, the greater the rewards. To learn more, VIP Page here.

VIP members enjoy: higher cashback rates, faster withdrawals, exclusive bonuses, a dedicated account manager, higher betting limits, and access to special tournaments. on the VIP page See a full comparison across all tiers.

Yes, points may expire if there's no activity within a set period. However, regular betting keeps your points active. To find out the exact expiry terms, VIP Page or get in touch with our support team.
Mobile App

Download the Rollbit app directly from our App Page Download it from there. Both Android and iOS versions are available. The app is completely free and packed with all the same features as the website.

Yes, you can log in to both the app and the website using the same email and password. Your account balance and betting history stay synced across both platforms.

Yes, you can log in quickly to the Rollbit app using fingerprint or Face ID. After your first login, enable the biometric option from the app settings.
Security & Privacy

Yes. Rollbit uses 256-bit SSL encryption. Your personal information is never shared with any third party. For more details, please visit our Privacy Policy here.

Go to Account Settings, then enable two-step verification under the "Security" section. Each time you log in, a one-time OTP code will be sent to your mobile. Keeping this on adds a strong layer of protection to your account.

Change your password immediately and notify us at support@rollbit.im or via live chat. We'll investigate promptly and take the necessary steps. We're always here to keep your account secure.
Sports & Live Events

Yes, you can bet on all major cricket tournaments on Rollbit, including BPL (Bangladesh Premier League) and IPL (Indian Premier League). Both pre-match and live in-play betting are available.

Yes, real-time live score updates are available on both the Rollbit app and website. on the Sports Events page Follow live scores for all ongoing matches and place bets in real time.

If a match is officially cancelled or abandoned, the full stake will be refunded to your account. The refund is typically processed within 24–48 hours.
We couldn't find the question you're looking for. Contact our support team at support@rollbit.im.

Responsible Gaming

Play Safe and Responsibly

Rollbit believes entertainment should always be controlled and responsible. We want you to have a healthy and enjoyable experience. Avoid excessive betting and set your own limits.

You can set your own daily, weekly, or monthly betting limits at any time. Just head to your Account Settings to configure them.
Learn About Responsible Gaming
Important Tips
  • Only bet with money you can afford to lose.
  • Don't treat betting as a source of income.
  • Take regular breaks and spend time with your family.
  • This platform is not intended for users under 18.
  • Need help? Get in touch with us.

Need Help?

Didn't find your answer? Talk to us

Our Bangla-speaking support team is with you 24 hours a day, 7 days a week.

Live Chat
Click the live chat button from any page on the site. You'll typically get a response within 2 minutes.
Email Support
For detailed issues, email us at support@rollbit.im. You'll receive a thorough response within 24 hours.
Full Support in Bengali
Our support team is fully available in Bengali — no language barriers at all.

Get Started Now

Got your answer? Get started now!

Once the Rollbit FAQ clears things up, there's no reason to wait. Register now and start betting with a bonus. A special welcome offer is ready for new members.

বাংলা